My messaging system allows me to add voice memos to a conversation. Can I do that in a Unee-T conversation?
It is true! Sometimes it’s much faster to describe the problem in a short voice memo rather than writing a long text.
We want to make Unee-T as easy and fast to use as the messaging system that you like.
That is why, as of today, we’re proud to announce that it’s now possible to add a voice memo to a Unee-T conversation.
How it works:
When you’re in the “Conversation” tab of a Unee-T case, you can now choose to either:
- Start typing a message
- Create a voice memo
How to create a voice memo:
Tap on the microphone icon on the right side of the “Add Message” bar at the bottom of the screen:
Once you’ve tapped on the microphone icon, the Message bar changes and you can start recording your message.
Hit the “Stop” red square button when you’ve finished recording your message.
Replay your memo before sending it:
You have the option to replay your voice memo before sending it.
Click on the play button on the left side of the bar.
The message is played.
Hit the “Send” button on the right side of the bar when you’re ready to send the message.
How memos are displayed in the conversation:
Once the message has been sent, it will show up in the case conversation.
The “More Information” Section of the case:
All the voice memos are also accessible in the “More Information” section of your case.