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New functionality: Add Voice Memos to the conversation

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My messaging system allows me to add voice memos to a conversation. Can I do that in a Unee-T conversation?

It is true! Sometimes it’s much faster to describe the problem in a short voice memo rather than writing a long text.

Also, Unee-T has a mission: to make it easy to work on incidents that happen in your properties.

We want to make Unee-T as easy and fast to use as the messaging system that you like.

That is why, as of today, we’re proud to announce that it’s now possible to add a voice memo to a Unee-T conversation.

How it works:

When you’re in the “Conversation” tab of a Unee-T case, you can now choose to either:

  • Start typing a message
    or
  • Create a voice memo
Unee-T Case conversation with voice memo option
Unee-T Case conversation with voice memo option

How to create a voice memo:

Tap on the microphone icon on the right side of the “Add Message” bar at the bottom of the screen:

Unee-T Add message bar
Unee-T Add message bar

Once you’ve tapped on the microphone icon, the Message bar changes and you can start recording your message.

Recording voice memo
Recording voice memo

Hit the “Stop” red square button when you’ve finished recording your message.

Replay your memo before sending it:

You have the option to replay your voice memo before sending it.

Click on the play button on the left side of the bar.

Replay voice memo before sending it
Replay voice memo before sending it

The message is played.

The voice memo is being played
The voice memo is being played

Hit the “Send” button on the right side of the bar when you’re ready to send the message.

How memos are displayed in the conversation:

Once the message has been sent, it will show up in the case conversation.

voice message displayed in case conversation
voice message displayed in case conversation

The “More Information” Section of the case:

All the voice memos are also accessible in the “More Information” section of your case.

Voice Memos in the More Information section of a case
Voice Memos in the More Information section of a case

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