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A first look at the new Dashboard – Case Page

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The new Case page in the Unee-T Dashboard

We’re excited to show you this first preview of how the new Case page will look in the future Unee-T Dashboard.

The Dashboard is the oldest piece of User Interface that exists in Unee-T today.

It’s bad… We know…

But the good news is: we’re working hard on it!

And the best news is that because we haven’t introduced any new functionalities this is relatively simple to implement now that the design is almost final!

All the information you need is still there:

Unee-T dashboard - Case overview block

Case information

Unee-T dashboard - Locate on floor plan block

Locate the case on a Floor plan.

Unee-T dashboard - people involved block

See who’s involved in that case.

Unee-T dashboard - Solution block

Find a solution that works for everyone.

Unee-T dashboard - Next Step block

Define and agree on the next steps.

Unee-T dashboard - action taken block

Record the actions taken to solve the case.

Unee-T dashboard - conversation block

See the history of the case and all the messages exchanged in the conversation block.

Save quotes, approve budgets, centralize all the invoices associated to a case.

Unee-T dashboard - budgets, invoices and approval block
Unee-T dashboard – budgets, invoices and approval block
Unee-T dashboard - time tracking block

Keep track of the time spent on solving a case.

Unee-T dashboard - relation to other cases block

See how the case is related to other cases.

Unee-T dashboard - additional information block

Add more information or tags to find you case more easily.

Add the URL to your knowledge base if needed.

Find all the attachments and media files in one place.

Unee-T dashboard - attachments and media block
Unee-T dashboard – attachments and media block

Customize the page the way YOU want:

You can move blocks of information around on the page.

It’s now extremely easy to organize your case page the way you want it!

If you’re responsible for coordinating work on cases, then you may want to have a page that looks like this:

Unee-T case page in the dashboard - option 1
Unee-T case page in the Dashboard – option 1 (click to enlarge the image)

Or maybe you prefer to see the people involved or the conversation on top of the page?

No problem!

Drag and drop the widgets to re-organize the page like this:

Unee-T case page in the dashboard - option 2
Unee-T case page in the Dashboard – option 2 (click to enlarge the image)

Are you working in finance? Or maybe your responsibility is to check that things are done on time and on budget?

If that’s the case, you want to see the invoices and approved quotes first, something like that:

Unee-T case page in the dashboard - option 3
Unee-T case page in the Dashboard – option 3 (click to enlarge the image)

Mobile Friendly:

Because we now use blocks you will also have a much better experience if you access the dashboard from your mobile phone or from a tablet computer!

Let us know your thoughts! Do you like where this is going?

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